The other day I got 2 invoices from the copier company totalling $$*. I was slightly confused by this large amount, so I called them to find out about it. They rewarded my effort by telling me that we don't owe $$. Instead we owe $$$**. Well, I'm so glad I called. Apparently the large amount is for back charges because they have been short-billing us for the last 3 months and just realized it. My response is this isn't my problem. Their response is we still owe them the money. While technically we do, I feel like there should be some sort of compensation since this wasn't our mistake and all the sudden we're getting slammed with a $$$ bill. They're willing to let us pay it out in installments. Gee, how nice of them. That totally makes up for the inconvenience and the fact that they have been incorrectly billing us for the past 3 months. Let me just get out the checkbook and start writing the checks.
*$$ reads as - 'a lot of money'
**$$$ reads as - 'an ass load of money'

Comments (1)
I think this is against general business practices, and they could probably be reported to the better business bureau. If it's in a contract, and you just haven't been following the contract then you're loss. If it's not in a contract, loose the shmo's and get a new copier company.
Posted by Anonymous | September 27, 2006 5:31 PM
Posted on September 27, 2006 17:31